About

Costumer Support
If you have any questions or concerns, please email us at pontusrasmussonstore@gmail.com

We will do our best to answer you within 24 hours.

We currently  deliver worldwide by standard postal service. as DHL, UPS and POSTNORD Estimated standard delivery time is 3-20 working days after received payment.

For further information, see our Terms and Conditions. We currently only accept payment by PayPal.

Contact: pontusrasmussonstore@gmail.com

General
  • The following terms and conditions apply to all orders placed by the customer (referred to ”you”) from Pontus Rasmusson Store here referred to “PR STORE” or ”we”,
  • By using this website and/or placing an order you agree to be bound by the terms and conditions set out here in ”Terms”.
  • Please make sure you have read and understood the terms and conditions before placing your order.
  • We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on the website at the time you place your order.
  • Any court proceedings brought in relation to these Terms must be heard within Sweden. Swedish law will apply.

Pricing/Delivery charging
  • The prices displayed online exclude the statutory Value Added Tax (25%) and do not include a delivery charge.
  • For orders with a delivering address in Sweden the delivery charge for each order is from SEK 19 up to SEK 49, according to the size or weight of your order. For international delivery, the delivery charge will depend on the country delivered to. If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for the subsequent deliveries.

Ordering
  • The ordering options available to you are via our website. Please visit our customer service pages for further information.
  • Only persons over eighteen years of age can place an order (or with the permission from your parents).
  • Once you have placed your order, if you have supplied us with your e-mail address, you will receive an e-mail confirmation. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If payment for an order is processed and if we have already accepted payment for the order, this will be refunded to your account or the card that you made payment.

Delivery
  • PR STORE exercises the utmost diligence in accepting and processing orders and will endeavor to deliver your order to any residential address in Sweden or within the world.
  • PR STORE endeavours to dispatch orders in the fastest possible time and in the order in which they are placed. We deliver between 3-20 working days (Sweden) following confirmation of an order. NOTE! During releases of new products the estimated delivery time can take up to 30 working days due to the high amount of orders.
  • Once you have placed your order, you will be notified of the expected delivery details. 
  • In the case of PR STORE not being able to deliver a full order (when several items are ordered) due to running out of stock, we shall deliver the items that are available within the above mentioned time spam and then, once re-stocked, deliver remaining items free of further charge.
  • Any items delivered to you will remain the property of PR STORE until payment is made in full. However, the responsibility of keeping the items in a reasonable condition will be passed on to you following delivery.
Payment methods
  • Payment before delivery:
  • All payments go through PAYPAL
  • You can enter your payment details at the time you place your order using your PAYPAL account. 

Returns Guarantee
  • CONTACT BEFORE ANY RETURN: pontusrasmussonstore@gmail.com (Incl. a picture and why you are not satisfied with the item(s) 
  • You have a regret period of 7 days. If you are not completely satisfied with the item(s) during this period, PR STORE guarantees to give the money back (for the product), provided that all items have been kept in reasonable condition prior to their return. In particular, this means the item(s) must not have been opened, damaged, soiled, washed, altered or worn* (other than to try the item on) and that any labels or tags are still intact. To take advantage of our returns guarantee, simply return the item to us in good condition within 28 days of receipt.
  • If you want to return an item, you shall stand for the returning fee. PR STORE shall not pay for returning the packages. This is not applicable where PR STORE has sent an erroneous item, where PR STORE will take all costs involving providing you with the item you have ordered. If there are defects in the goods you have purchased, PR STORE abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please contact us. Contact information can be found on the contact page.
  • Your money will be provided within 30 days of us receiving your returned item(s) (excluding the delivery cost and the return fee described above).
  • Observe: Currently no T-shirt or underwear are available for return since this products are special made when you order. REMEMBER TO ALWAYS Check size chart and measure your body to be 100% sure that the products fits you. Do also Remember that all women T-shirt runs small. CHECK SIZE CHART at the menu!
Our Responsibility
  • If we break these Terms, we shall only be liable for losses which are a reasonably foreseeable consequence of such breach (Force majeure). Losses are foreseeable where they could be contemplated by you and AHS at the time you placed your order.
  • Our total liability to you for any loss or damage arising in connection with this Agreement shall be limited to the total price of your order.

Pictures
  • We cannot guarantee that the colours displayed exactly reproduce the colours of the actual product. The colours reproduced depend on the settings.
  • You are not allowed to copy this images for selling (only for your own personal, non-commercial use).

Ownership of rights
  • All rights, remain to PR STORE and its subsidiaries. Any use of this website or its contents, including copying or selling the products other than for your own personal, non-commercial use is prohibited without the permission from PR STORE.
  • You are allowed to show the product in your social media (Instagram, Twitter, Facebook, Snapchat etc.)
  • You are not allowed to use the PR STORE LOGO in pictures etc.


11. Company Information



The Pontus Rasmusson Store

Mail: pontusrasmussonstore@gmail.com